Win £100 mypetstop vouchers

We can all learn by listening

We hope very much that you enjoyed your mypetstop experience.  If you would like to tell us about something we have done well or suggest an area in which we can improve, please fill out our short customer satisfaction survey.  Everyone who does will be entered into a special prize draw to win a mypetstop voucher worth £100 at the end of the year.

Name:
Email:
Postcode:
How did you hear about mypetstop?
If other, please specify?
Which mypetstop centre did you visit?
What type of animal visited mypetstop?
Which principle service did your pet experience?
The next set of questions are scored out of 10. 10 being very satisfied and 1 being dissatisfied?
On arrival to mypetstop centre, how would you rate the welcome you and your pet received?
How would you rate the cleanliness and presentation of the centre?
The next 3 questions relate to BOARDING CUSTOMERS ONLY
At the end of the check in process how reassured and satisfied were you that we had all the relevant information to care for your pet?
When your pet was returned to you, how well did the pet carer update you on your pets stay?
How would you rate the condition of your pet when it was returned to you?
Final few questions....
Overall how satisfied were you with the service you and your pet received?
Would you like mypetstop to offer any additional services?
If yes, please specify
Do you feel our new packages offer value for money?
Based upon your experience of mypetstop, will you recommend us to your friends?
Do you have any further comments?
Your details will be entered into our database, allowing us to keep you informed of any services that may benefit your pets. If you do not wish to receive any information or promotional offers then please tick this box